Related Articles
Remote Support
What is remote support? Remote support is simply you allowing our agent to see what is happening on your computer, tablet or phone. What is the process to get connected? Simply select the Remote Assistance menu option under the Technical Support ...
Unattended Remote Support with Zoho Assist: What End Users Need to Know
C3 Solutions is a Zoho partner and uses Zoho Assist to be able to see your screen to facilitate remote desktop support. In certain circumstances we may be requested to install Zoho Assist in 'unattended' mode. What Is Unattended Remote Support? ...
Do you support home computers and networks?
Yes we will support home computers and home networks. Will you do a home visit? Most issues can be resolved remotely but we will do a home visit if necessary. Home visits can be expensive as we charge for travel time, a site visit fee and on-site ...
Do you support Apple/MAC/iPhone's?
We have limited support for the Apple product line itself. Please reach out to our support desk and inquire if we can help with your specific problem at support@c3-solutions.ca or fill in our support form located here: ...
Unattended remote support
What is unattended remote support? Unattended remote support is the ability for an agent to access your computer without you having to do anything. The agent still cannot access your computer without a valid password. What is the process to get ...