C3 Solutions

Knowledge Base

Browse through our collection of articles, user guides and FAQs.

    • Popular Articles

    • Avoiding internet scams

      The internet is a wonderful thing. It makes finding, sending and receiving information easier than ever before. However, like most things in life, it is not perfect. We can become an easy target for criminals who want to steal our most valuable ...
    • Remote Support

      What is remote support? Remote support is simply you allowing our agent to see what is happening on your computer, tablet or phone. What is the process to get connected? Simply select the Remote Assistance menu option under the Technical Support ...
    • Unattended remote support

      What is unattended remote support? Unattended remote support is the ability for an agent to access your computer without you having to do anything. The agent still cannot access your computer without a valid password. What is the process to get ...
    • Onsite Support

      Support Levels We have three levels of support which are appropriately priced. A junior person will be accompanied by senior staff in most cases. We will not always have a junior support staff member. Working Hours Remote Support is handled between 8 ...
    • Struggling to Remember All Your Passwords? Here's How Password Vaults Can Help

      In today's digital world, you need a password for almost everything—from email accounts to online banking. If you're finding it difficult to remember all your different passwords, a password vault might be the solution you need. What Is a Password ...