Knowledge Base
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Popular Articles
Avoiding internet scams
The internet is a wonderful thing. It makes finding, sending and receiving information easier than ever before. However, like most things in life, it is not perfect. We can become an easy target for criminals who want to steal our most valuable ...Unattended Remote Support with Zoho Assist: What End Users Need to Know
C3 Solutions is a Zoho partner and uses Zoho Assist to be able to see your screen to facilitate remote desktop support. In certain circumstances we may be requested to install Zoho Assist in 'unattended' mode. What Is Unattended Remote Support? ...Remote Support
What is remote support? Remote support is simply you allowing our agent to see what is happening on your computer, tablet or phone. What is the process to get connected? Simply select the Remote Assistance menu option under the Technical Support ...Unattended remote support
What is unattended remote support? Unattended remote support is the ability for an agent to access your computer without you having to do anything. The agent still cannot access your computer without a valid password. What is the process to get ...Offsite Policies
Access to your machine Our default support method is to use on-demand access to your machine. Unless requested we will not install or use unattended access software to remotely access your machine. This means that unless we are invited we do not have ...