C3 Solutions

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Technical Support

C3 Solutions technical support information and articles.

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Business Solutions

Business solutions information and support articles.

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Information

C3 Solutions Information

    • Recent Articles

    • Protect Your Business with Phishing Testing

      In today’s ever-evolving digital landscape, phishing attacks remain one of the most common ways cybercriminals breach business systems. We understand the critical need to safeguard your organization against these deceptive tactics. That’s why we ...
    • The Benefits of Included Time in your Maintenance Plan

      Including support hours in a maintenance plan leads to a more proactive, collaborative, and predictable relationship. For your Business Predictable Costs: Pre-included support hours create consistent, predictable expenses, helping businesses budget ...
    • Email Security and C3 Solutions

      Email Security What are DMARC, DKIM, and SPF, and how do they enhance email security? DMARC, DKIM, and SPF are email authentication methods that work together to prevent email spoofing, phishing attacks, and spam. SPF (Sender Policy Framework): Acts ...
    • User Guide for Private Notes

      User Guide: Private Notes a Zoho CRM Extension Introduction: The purpose of this extension was for sales teams to be able to take private notes associated to a meeting, but related to a contact. Before Installation: Make sure you have the User Group ...
    • Terms of Service for Private Notes a Zoho CRM Extension

      Terms of Service for Private Notes a Zoho CRM Extension Effective Date: April 16th, 2024 Acceptance of Terms By accessing and utilizing the Private Notes for Zoho CRM, you acknowledge and accept the following Terms of Service. Should you disagree ...
    • Popular Articles

    • Avoiding internet scams

      The internet is a wonderful thing. It makes finding, sending and receiving information easier than ever before. However, like most things in life, it is not perfect. We can become an easy target for criminals who want to steal our most valuable ...
    • Unattended Remote Support with Zoho Assist: What End Users Need to Know

      C3 Solutions is a Zoho partner and uses Zoho Assist to be able to see your screen to facilitate remote desktop support. In certain circumstances we may be requested to install Zoho Assist in 'unattended' mode. What Is Unattended Remote Support? ...
    • Remote Support

      What is remote support? Remote support is simply you allowing our agent to see what is happening on your computer, tablet or phone. What is the process to get connected? Simply select the Remote Assistance menu option under the Technical Support ...
    • Unattended remote support

      What is unattended remote support? Unattended remote support is the ability for an agent to access your computer without you having to do anything. The agent still cannot access your computer without a valid password. What is the process to get ...
    • Offsite Policies

      Access to your machine Our default support method is to use on-demand access to your machine. Unless requested we will not install or use unattended access software to remotely access your machine. This means that unless we are invited we do not have ...