Remote
How to add a local admin
If you have multiple users on a single device, but only one has Admin privileges, you will experience Administrator Permission pop-ups which can at times be very frustrating. Should other users on this device be trusted you can provide them with ...
Account Management - Windows
How To Add An Account; If you want/need to add an additional account, please follow these steps, 1. Start 2. Accounts 3. Family & Other Users 4. Add someone else to this PC (Enter a pre-existing e-mail or create a new one and enter that) 5. If it ...
How to view header information in Gmail
To see the header information all you need to do is click on the three dots at the top right of the email Select Show original from the menu On the newly opened window click on the copy to clipboard button From there you can paste into an email
Offsite Policies
Access to your machine Our default support method is to use on-demand access to your machine. Unless requested we will not install or use unattended access software to remotely access your machine. This means that unless we are invited we do not have ...
Unattended remote support
What is unattended remote support? Unattended remote support is the ability for an agent to access your computer without you having to do anything. The agent still cannot access your computer without a valid password. What is the process to get ...
Remote Support
What is remote support? Remote support is simply you allowing our agent to see what is happening on your computer, tablet or phone. What is the process to get connected? Simply select the Remote Assistance menu option under the Technical Support ...
How does unattended remote support work
What is unattended remote support? Unattended remote support is the ability for an agent to access your computer without you having to do anything. The agent still cannot access your computer without a valid password. What is the process to get ...