General Info
How To Share A File In Workdrive
How To Video: Share with default permissions (for anyone on the internet) 1. Select a Team Folder in the left pane under TEAM FOLDERS. By default, the FOLDERS tab will be displayed in your Team Folder. 2. Select a file or folder and click the share ...
How to clean up my device
If you've noticed that your device is running a little slow or that your folders are filling up despite you not doing anything, you can follow the steps below to help cleanup some of that used space! 1 - In the search box on the taskbar, type "disk ...
How to remove Weather Widget from Taskbar
This is a step by step guide to remove the Weather widget from your taskbar for Windows 10. -First, you will right click on any open space on your taskbar -Second, you will highlight 'News and interests' then click on 'Turn off' You can follow the ...
How to remove extra Microsoft Accounts
Problem Office applications keep logging into the wrong account Office applications keep asking you to fix There may be more Steps sign out of office apps by clicking the profile in the top right then clicking sign out remove work or school accounts ...
Do you support Apple/MAC/iPhone's?
We have limited support for the Apple product line itself. Please reach out to our support desk and inquire if we can help with your specific problem at support@c3-solutions.ca or fill in our support form located here: ...
Do you support home computers and networks?
Yes we will support home computers and home networks. Will you do a home visit? Most issues can be resolved remotely but we will do a home visit if necessary. Home visits can be expensive as we charge for travel time, a site visit fee and on-site ...
How to Force an Update of Windows Computer Policies
Requirements Windows 10 Windows Server as Domain Controller Steps Run Command Prompt Run the command "gpupdate /force" Wait until completed Reboot the Computer (just to be safe)
Avoiding internet scams
The internet is a wonderful thing. It makes finding, sending and receiving information easier than ever before. However, like most things in life, it is not perfect. We can become an easy target for criminals who want to steal our most valuable ...
My wireless network keeps kicking me off
Your home or office network router is your link to the Web, email and other Internet resources, so the consequences of a malfunctioning router range from annoying delays to lost income. If your router keeps disconnecting you from the Internet, the ...
My computer won’t recognize my USB device
When you try to access data on an external USB hard drive, you may receive the following error: "USB device not recognized" This could be caused by one of the following: the currently loaded USB driver has become corrupt your PC requires ...
Why does my computer turn off without warning?
A lot of people don’t realize that their computers can overheat and that they may need to be cleared of dust periodically. Most computers today are designed to turn off automatically if any of its inner components overheat. Start by verifying the ...
My computer is too slow
One of the most common reasons for a slow computer are programs running in the background. To see what programs are running in the background and how much memory and CPU they are using, open Task Manager. Below is a list, it doesn't cover everything, ...
Blue Screen of Death (BSoD)
A stop error, better known as a Blue Screen of Death (also known as BSoD), is an error screen displayed on a Windows computer system after a fatal system error, also known as a system crash: when the operating system reaches a condition where it can ...
I accidentally deleted some files. Can I get them back?
As soon as the panic and hyperventilating is over, there are some things you can do. Sometimes people think that once a file goes into the Recycle Bin it’s gone forever. That’s an easy fix. Simply open the Trash and drag the file back out. If ...
Do you guarantee to fix my system?
Our finding a solution policy We cannot guarantee that we will always be able to help but we will do our best. The 30 minute point At 30 minutes if no progress is being made our agents are instructed to ask if you wish to continue with ...