Payment policies and access to timesheets
Timesheets and visibility
We believe in transparency of where we are spending our time and your money rather than a black box approach.
All clients receive a finance portal where all estimates, invoices, subscriptions and detailed timesheets where our staff record their time are visible at anytime.
C3 Solutions' policy is to bill at the end of the month with payment due within 15 days. We accept e-transfers, cheques and in specific smaller amounts credit cards. The exception to this is our customers outside of Canada who are unable to e-Transfer funds where credit card payments will be the primary method of payment.
Maintenance plans are subscription based and paid for the month ahead. Maintenance plans can be paid monthly via credit card through our finance portal.
C3 is a small business so prompt payment is appreciated.
Access to your machine Our default support method is to use on-demand access to your machine. Unless requested we will not install or use unattended access software to remotely access your machine. This means that unless we are invited we do not have ...
How to Force an Update of Windows Computer Policies
Requirements Windows 10 Windows Server as Domain Controller Steps Run Command Prompt Run the command "gpupdate /force" Wait until completed Reboot the Computer (just to be safe)
Avoiding internet scams
The internet is a wonderful thing. It makes finding, sending and receiving information easier than ever before. However, like most things in life, it is not perfect. We can become an easy target for criminals who want to steal our most valuable ...
The C3 Solutions Website is an information and support service (the “Website”). Access and use of this Website is governed by the terms and conditions provided below in the User Agreement. Please read the User Agreement carefully. BY ACCESSING AND ...
How does unattended remote support work
What is unattended remote support? Unattended remote support is the ability for an agent to access your computer without you having to do anything. The agent still cannot access your computer without a valid password. What is the process to get ...